Bank coverage
Tap Track can only read alerts your bank sends by email. Here is what works today and what doesn't, bank by bank.
Supported Tap Track reads these alerts automatically.
Planned The filter already forwards these alerts. Until the reader for that bank is built, each alert is kept and shown to you to review, not guessed.
DBS/POSB and PayLah! Supported
Setting up email alerts: Easy
- Card, PayNow and PayLah! alerts arrive by email.
- Default alert thresholds are SGD 100 for transfers and SGD 500 for cards. Lower them in digibank.
Ways to send alerts: Gmail forwarding: works. Direct from the bank: not yet confirmed.
Alerts come from:
@dbs.comTrust Supported
Setting up email alerts: Easy
- Card alerts arrive by email.
Ways to send alerts: Gmail forwarding: works. Direct from the bank: not yet confirmed.
Alerts come from:
@trustbank.sgStandard Chartered Supported
Setting up email alerts: Medium
- The alert threshold can be changed in Online Banking only, not in the SC Mobile app.
Ways to send alerts: Gmail forwarding: works. Direct from the bank: not yet confirmed.
Alerts come from:
@sc.comUOB Planned
Setting up email alerts: Unclear
- Not yet confirmed how to lower the alert threshold: it may need a branch form, or the TMRW app may allow it.
Ways to send alerts: Gmail forwarding: works. Direct from the bank: not yet confirmed.
Alerts come from:
@uob.com.sgOCBC Planned
Setting up email alerts: Easy
- Set the alert threshold in the OCBC app.
- Overseas card use and ATM alerts are sent by SMS only, so they are not captured.
Ways to send alerts: Gmail forwarding: works. Direct from the bank: not yet confirmed.
Alerts come from:
@ocbc.comHSBC Planned
Setting up email alerts: Easy
- Default threshold is SGD 500. Change it in the HSBC SG app or by calling the hotline.
Ways to send alerts: Gmail forwarding: works. Direct from the bank: not yet confirmed.
Alerts come from:
@hsbc.com.sgCiti Planned
Setting up email alerts: Easy
- You set your own alert trigger. Check that email alerts are on, not only push.
Ways to send alerts: Gmail forwarding: works. Direct from the bank: not yet confirmed.
Alerts come from:
@citibank.com.sgMaybank Planned
Setting up email alerts: Hard
- Default threshold is SGD 500 (SGD 100 for eVibes).
- Most alerts are sent by SMS, so many payments will not be captured.
Ways to send alerts: Gmail forwarding: works. Direct from the bank: not yet confirmed.
Alerts come from:
@maybank.com.sg
Before you start
- Lower each bank's alert threshold to the minimum allowed. Defaults are often SGD 100 to SGD 500, so smaller payments would otherwise be missed.
- Alerts sent only by SMS or app push can't be captured.
- Only new alerts are forwarded. Past months aren't imported yet.
Two ways to send alerts
You choose per bank, and can mix them. Gmail forwarding: one Gmail filter covers every bank and you keep getting alerts in your inbox.Direct from the bank: you set your Tap Track address as the alert email in the bank's own app. Most banks then stop emailing you, so you see alerts in Tap Track instead. We're still confirming, bank by bank, where it's set and whether a second address is allowed.